Help center · PrestaShop
Frequently asked questions
Clear answers for making important technical decisions about your online store.
01UpgradesI have a store on PrestaShop 1.6 or 1.7. Is it safe to upgrade to version 8.2?
Absolutely. This is one of our main specialties. We upgrade the core, refactor the database and adapt custom themes and modules to migrate to stable versions such as 8.2 or 9 without losing data, customers or SEO visibility.
02MigrationsI want to migrate my store from —or to— another CMS. Will I lose its history?
No. We manage complete migrations between platforms —WordPress/WooCommerce, Shopify or Magento to PrestaShop and vice versa— and securely transfer the catalog, order history, customer accounts and passwords.
03SecurityWhat security measures do you implement to protect my business?
Security is non-negotiable. We implement automated encrypted backups stored on external servers and proactively apply security patches to protect your store from known vulnerabilities before they become a problem.
04MaintenanceDo you provide ongoing maintenance after development?
Yes. Our technical maintenance plans include uptime monitoring, speed optimization and critical incident resolution so that you can focus on selling.
05IntegrationsCan you connect PrestaShop to my ERP or CRM?
Yes. We build custom connectors and API integrations to synchronize stock, billing and customer data with your ERP or CRM in real time, automating the operational workflow.
06InternationalizationI sell in several countries. Will my store comply with local legislation?
We adapt the platform to your target markets: taxes and geographical zones, GDPR in Europe, Verifactu in Spain and applicable invoicing requirements across Latin America.
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